{"id":32027,"date":"2026-01-06T08:57:33","date_gmt":"2026-01-06T08:57:33","guid":{"rendered":"http:\/\/kovaion-new1.local\/a-step-deeper-into-the-notification-features-peopletools-8-59\/"},"modified":"2026-01-06T12:57:47","modified_gmt":"2026-01-06T12:57:47","slug":"a-step-deeper-into-the-notification-features-peopletools-8-59","status":"publish","type":"post","link":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/a-step-deeper-into-the-notification-features-peopletools-8-59\/","title":{"rendered":"A Step deeper into the Notification Features &#8211; PeopleTools 8.59"},"content":{"rendered":"<p>The PeopleSoft Events and Notifications framework offers three configurable features designed to effectively monitor business processes and generate messages in the event of exceptional circumstances or errors within a PeopleSoft process or table. These messages can be intelligently directed to various users, whether they are within the PeopleSoft system or external to it, in order to promptly address and resolve the identified issues. Notably, convenient links are provided to guide users directly to the relevant pages for efficient correction or resolution. The three valuable features are,<\/p>\n<ul>\n<li>Events<\/li>\n<li>Notifications<\/li>\n<li>Alerts<\/li>\n<\/ul>\n<p>In this blog, we\u2019ll take a closer look at the PeopleSoft Notification Framework, which is a tool that helps businesses communicate more effectively.<\/p>\n<p>&nbsp;<\/p>\n<h2><span class=\"TextRun SCXW263085166 BCX0\" lang=\"EN-GB\" xml_lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW263085166 BCX0\">Delve Deep into PeopleTools 8.59 Notification Features<\/span><\/span><span class=\"EOP SCXW263085166 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p>Within the latest\u00a0<strong><a href=\"https:\/\/web.archive.org\/web\/20231215230933\/https:\/\/www.kovaion.com\/blog\/peopletool-8-59-overview\/\" target=\"_blank\" rel=\"noopener\">PeopleTools 8.59<\/a><\/strong>\u00a0release, the long-anticipated Peoplesoft Notification Features have been unveiled, enhancing the Notification Administration and Notification Personalization aspects. With this significant update, businesses can now harness the power of streamlined In-App, Text, and email notifications within their PeopleSoft environment. The new framework empowers organizations to set up and manage notifications efficiently, facilitating seamless communication and personalized user experiences, ultimately optimizing business processes and user engagement.<\/p>\n<p>Administrators can configure the Notification Global setting for the system and Notification Personalization allows each individual user to configure the setting based on their requirement. Notifications can be sent via In-App, Email, and Text.<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Notification Administration<\/strong><\/h3>\n<p><strong>Navigation<\/strong>: Main Menu &gt; PeopleTools &gt; Notifications &gt; Notification Administration<\/p>\n<ul>\n<li>The notification Administration Global Settings page allows the Admin to Enable or Disable the Notification System channel like In-App, Email, and Text.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_16959\" aria-describedby=\"caption-attachment-16959\" style=\"width: 795px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-16959\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/01\/notification-features-pt859-1-300x66.png\" alt=\"notification-features-pt859-1\" width=\"795\" height=\"175\" \/><figcaption id=\"caption-attachment-16959\" class=\"wp-caption-text\">Fig. 1: Notification Administration Page<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<ul>\n<li>In-App configuration allows setting the default notification panel view and text URL identifier to provide a message for text consent.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_16958\" aria-describedby=\"caption-attachment-16958\" style=\"width: 765px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-16958\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/01\/notification-features-pt859-2-300x118.png\" alt=\"notification-features-pt859-2\" width=\"765\" height=\"301\" \/><figcaption id=\"caption-attachment-16958\" class=\"wp-caption-text\">Fig. 2: Notification Administration Global Settings<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<ul>\n<li>The notification settings page allows to maintain the multiple functional categories of items. To add a new row, click on the Plus (+) button and enter the required details and click on the Done button. To delete the row, click on the Action button and select the required option.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_16957\" aria-describedby=\"caption-attachment-16957\" style=\"width: 780px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-16957\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/01\/notification-features-pt859-3-300x75.png\" alt=\"notification-features-pt859-3\" width=\"780\" height=\"195\" \/><figcaption id=\"caption-attachment-16957\" class=\"wp-caption-text\">Fig. 3: Notification Setting page \u2013 PeopleSoft Email Notification Setup<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>PeopleSoft Email Notification Setup<\/strong>\u00a0\u2013 The new User Data Mapping page allows PeopleSoft application teams to configure an application package, class, and method to supply the email addresses and phone numbers that users select from when personalizing their notification preferences.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_16956\" aria-describedby=\"caption-attachment-16956\" style=\"width: 783px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-16956\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/01\/notification-features-pt859-4-300x54.png\" alt=\"notification-features-pt859-4\" width=\"783\" height=\"141\" \/><figcaption id=\"caption-attachment-16956\" class=\"wp-caption-text\">Fig. 4: User Data Mapping page<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<ul>\n<li>Inbound text messages can be handled from the new Inbound Message Handler page by the PeopleSoft technical team.<\/li>\n<li>As with outbound text messaging, a Twilio account connection must be established to use this feature.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><strong>Notification Personalization<\/strong><\/h3>\n<ul>\n<li>Notification Personalization allows the end user to set the Notification related setting. Individual users can have different settings based on their own requirements.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_16955\" aria-describedby=\"caption-attachment-16955\" style=\"width: 793px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-16955\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/01\/notification-features-pt859-5-300x104.png\" alt=\"notification-features-pt859-5\" width=\"793\" height=\"275\" \/><figcaption id=\"caption-attachment-16955\" class=\"wp-caption-text\">Fig. 5: ESS with Notification Panel<\/figcaption><\/figure>\n<div id=\"attachment_2607\" class=\"wp-caption alignnone\"><\/div>\n<ul>\n<li>To open the My Preference page, Navigate to Homepage &gt; Settings &gt; My Preferences<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_16954\" aria-describedby=\"caption-attachment-16954\" style=\"width: 791px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-16954\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/01\/notification-features-pt859-6-300x107.png\" alt=\"notification-features-pt859-6\" width=\"791\" height=\"282\" \/><figcaption id=\"caption-attachment-16954\" class=\"wp-caption-text\">Fig. 6: Employee Self Service homepage<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<div id=\"attachment_2608\" class=\"wp-caption alignnone\"><\/div>\n<ul>\n<li>The \u201cMy Preferences\u201d page allows users to do their own settings based on requirements. The user needs to give consent to send \u201cText Notifications\u201d.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_16953\" aria-describedby=\"caption-attachment-16953\" style=\"width: 781px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-16953\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/01\/notification-features-pt859-7-300x121.png\" alt=\"notification-features-pt859-7\" width=\"781\" height=\"315\" \/><figcaption id=\"caption-attachment-16953\" class=\"wp-caption-text\">Fig. 7: My Preference-Consent Screen<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<ul>\n<li>Once the user saves my Preferences page, the Revoke Consent button will be Enabled. By clicking on the Revoke Consent button, the configuration changes to default.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_16952\" aria-describedby=\"caption-attachment-16952\" style=\"width: 771px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-16952\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/01\/notification-features-pt859-8-300x121.png\" alt=\"notification-features-pt859-8\" width=\"771\" height=\"311\" \/><figcaption id=\"caption-attachment-16952\" class=\"wp-caption-text\">Fig. 8: My Preferences-Revoke Consent<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<h3><strong>Benefits<\/strong><\/h3>\n<ul>\n<li>The PeopleTools 8.59 Notification Features offer several key benefits for Peoplesoft users,<\/li>\n<li>Notification Administration can Enable or Disable the global system setting quickly.<\/li>\n<li>Users can personalize their own notification configuration based on their requirements.<\/li>\n<li>Empowers the end users to update the contact Preference like Email or Phone Number and revoke them when not needed.<\/li>\n<li>The update introduces an intuitive and user-friendly interface for configuring email notifications within Peoplesoft, simplifying the setup process and reducing administrative efforts.<\/li>\n<li>The notification framework allows for personalized messaging, catering to individual user preferences and ensuring relevant updates and reminders are delivered, leading to improved user engagement<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><strong>What is the difference between notification and push?<\/strong><\/h2>\n<p>In a business context, the primary distinction between push notifications and regular notifications lies in their origin and purpose. Push notifications are generated externally by a server or backend system and sent to a user\u2019s device to deliver timely updates, reminders, or news. On the other hand, regular notifications are internally generated by the application residing on the user\u2019s device itself, intending to present information, reminders, or other relevant updates directly to the user.<\/p>\n<p>&nbsp;<\/p>\n<h2><strong>The Bottom Line<\/strong><\/h2>\n<p>Overall, PeopleTools 8.59 Notification Features provide a comprehensive and powerful solution for Peoplesoft users, significantly enhancing the email notification setup and the overall notification framework, ultimately leading to improved business processes, user engagement, and organizational efficiency.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Author<\/strong>: Detroja Kishan, PeopleSoft Consultant<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The PeopleSoft Events and Notifications framework offers three configurable features designed to effectively monitor business processes and generate messages in the event of exceptional circumstances or errors within a PeopleSoft process or table. These messages can be intelligently directed to various users, whether they are within the PeopleSoft system or external to it, in order [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":21309,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[17],"tags":[],"class_list":["post-32027","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-peoplesoft"],"acf":[],"_links":{"self":[{"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/posts\/32027","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/comments?post=32027"}],"version-history":[{"count":1,"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/posts\/32027\/revisions"}],"predecessor-version":[{"id":32028,"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/posts\/32027\/revisions\/32028"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/media\/21309"}],"wp:attachment":[{"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/media?parent=32027"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/categories?post=32027"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/tags?post=32027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}