![\"Implement](\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/01\/Implement-or-Update-Oracle-Redwood-with-us-300x65.png\")
<\/a><\/p>\n<\/p>\n
Redwood 25C for Oracle Cloud: Latest Enhancements and Insights<\/strong><\/h2>\nRedwood 25C Enhancements in Oracle Cloud SCM<\/strong><\/h3>\n1. Inventory Management<\/strong><\/h4>\nWith Redwood 25C, Inventory Management gains tighter integration between Supply Chain Orchestration and Manufacturing. Businesses can now generate flow schedules directly within Manufacturing to fulfill supply requests raised from Supply Chain Planning. Access to these capabilities is governed through defined roles, ensuring that users can manage supply orders, monitor exceptions, and track fulfillment status with clarity and control.<\/p>\n
2. Order Management<\/strong><\/h4>\nA redesigned Reservation Priority feature empowers users to set rules that determine how order lines are reserved based on business-defined priorities. On the updated Sales Order Lines page, users can quickly search, filter, and manage order lines using new attributes\u2014making it easier to apply prioritization logic and improve order fulfillment efficiency.<\/p>\n
3. Procurement<\/strong><\/h4>\nProcurement processes receive a major usability boost. Teams can now split, return, or reassign requisition lines with greater flexibility. It\u2019s also possible to add requisition lines into existing staged documents or pull supplier details from historical purchase orders. Beyond that, requisition lines can now be processed into new negotiations or added to ongoing ones, expanding procurement options beyond the traditional purchase order flow.<\/p>\n
4. Manufacturing<\/strong><\/h4>\nThe Redwood experience in Manufacturing enhances visibility into procurement activities linked to work orders. From the work order details page, users can directly review related requisitions, purchase orders, and receipts for procured items. A new Purchased Items tab is also available\u2014visible for organizations that have enabled direct procurement\u2014providing a more connected and intuitive navigation path within the Redwood UI.<\/p>\n
<\/p>\n
What\u2019s New in Oracle Cloud HCM with the Redwood 25C Release<\/strong><\/h2>\n1. Global Human Resources<\/strong><\/h3>\nThe Redwood experience in Global HR now offers greater flexibility in how employee information is displayed. Page headers can showcase up to four attributes\u2014such as Person Number, Job Name, or Business Title\u2014making it easier to view relevant details at a glance. HR teams can also decide which fields to show and whether labels should appear, ensuring clarity across both individual pages and guided processes.<\/p>\n
Additionally, a new privilege has been added to the Human Resource Analyst role, giving users the ability to resolve errors when accessing country lists. Organizations that rely on custom roles should manually add this privilege and assign the appropriate country security profile to guarantee smooth access.<\/p>\n
2. Payroll<\/strong><\/h3>\nPayroll capabilities have been enhanced to better support global operations. Employers can now record Foreign Tax Credit for PAYE on the Statutory Deduction Information card, ensuring accurate compliance for employees working abroad. A dedicated field allows HR teams to enter yearly foreign tax credits that aren\u2019t included in the RPN.<\/p>\n
Another major update is the introduction of a PHI calculation card, enabling both employee and employer contributions for approved or unapproved PHI schemes. Contributions can be set as flat amounts or percentages, and statutory compliance is automatically maintained for PAYE, PRSI, and USC through new elements and classifications.<\/p>\n
3. Absence Management<\/strong><\/h3>\nAbsence tracking is now more precise with two new Database Items (DBIs) for fast formulas, which allow teams to retrieve specific shifts tied to an absence. An additional DBI is available for extracts, with no extra setup required.<\/p>\n
Redwood 25C also improves absence calculations for overnight shifts. When employees miss a full shift that spans midnight, the system now correctly accounts for unpaid breaks, ensuring accurate time-off records.<\/p>\n
4. Performance Management<\/strong><\/h3>\nPerformance Management gets tighter integration with check-ins. Organizations can now link check-in documents with review periods and add competencies from positions, jobs, or talent profiles as discussion points.<\/p>\n
Role-based permissions have also been introduced for check-in templates, allowing managers and employees to take specific actions\u2014such as creating, closing, or reopening a check-in\u2014based on defined policies.<\/p>\n
5. Help Desk<\/strong><\/h3>\nThe Help Desk module introduces a more streamlined experience for agents. Key attributes in the spotlight area can now be edited directly, reducing the need to navigate into detailed pages.<\/p>\n
Agents also gain flexibility when creating requests. Interactions captured from Computer Telephony Integration (CTI)\u2014whether through live chat or call transcripts\u2014can now be converted into service requests instantly, simplifying case management.<\/p>\n
6. Learning<\/strong><\/h3>\nLearning administrators now have greater control with the Manage Activities action, which is extended to both course and offering assignments. In addition, Redwood 25C introduces new configuration options for self-paced learning, letting admins define when learners can reattempt SCORM or HACP content after unsuccessful attempts.<\/p>\n
7. Compensation<\/strong><\/h3>\nRedwood 25C enhances Compensation management by introducing finer control through business rules. HR teams can now specify who has the ability to edit or delete compensation allocations, based on criteria such as plan type, business unit, or role.<\/p>\n
Page headers are also more flexible, allowing organizations to display key details like Person Number, Job Name, or Position Code\u2014helping managers easily identify employees during allocation processes.<\/p>\n
8. Benefits<\/strong><\/h3>\nBenefits administration gains stronger safeguards in this release. The Back Out Life Events process now prevents accidental removal of critical events (like Open or Unrestricted), halting the process if the actual impact exceeds the estimate by more than 5%.<\/p>\n
Additionally, organizations can now choose to hide the annual cost of benefit plans from Redwood enrollment and summary pages by enabling a new configuration setting. This helps ensure compliance and delivers a cleaner, distraction-free employee experience.<\/p>\n
<\/p>\n
Accelerate Your Redwood 25C Adoption with Kovaion<\/strong><\/h2>\n <\/p>\n
1. Inventory Management<\/strong><\/h4>\nWith Redwood 25C, Inventory Management gains tighter integration between Supply Chain Orchestration and Manufacturing. Businesses can now generate flow schedules directly within Manufacturing to fulfill supply requests raised from Supply Chain Planning. Access to these capabilities is governed through defined roles, ensuring that users can manage supply orders, monitor exceptions, and track fulfillment status with clarity and control.<\/p>\n
2. Order Management<\/strong><\/h4>\nA redesigned Reservation Priority feature empowers users to set rules that determine how order lines are reserved based on business-defined priorities. On the updated Sales Order Lines page, users can quickly search, filter, and manage order lines using new attributes\u2014making it easier to apply prioritization logic and improve order fulfillment efficiency.<\/p>\n
3. Procurement<\/strong><\/h4>\nProcurement processes receive a major usability boost. Teams can now split, return, or reassign requisition lines with greater flexibility. It\u2019s also possible to add requisition lines into existing staged documents or pull supplier details from historical purchase orders. Beyond that, requisition lines can now be processed into new negotiations or added to ongoing ones, expanding procurement options beyond the traditional purchase order flow.<\/p>\n
4. Manufacturing<\/strong><\/h4>\nThe Redwood experience in Manufacturing enhances visibility into procurement activities linked to work orders. From the work order details page, users can directly review related requisitions, purchase orders, and receipts for procured items. A new Purchased Items tab is also available\u2014visible for organizations that have enabled direct procurement\u2014providing a more connected and intuitive navigation path within the Redwood UI.<\/p>\n
<\/p>\n
What\u2019s New in Oracle Cloud HCM with the Redwood 25C Release<\/strong><\/h2>\n1. Global Human Resources<\/strong><\/h3>\nThe Redwood experience in Global HR now offers greater flexibility in how employee information is displayed. Page headers can showcase up to four attributes\u2014such as Person Number, Job Name, or Business Title\u2014making it easier to view relevant details at a glance. HR teams can also decide which fields to show and whether labels should appear, ensuring clarity across both individual pages and guided processes.<\/p>\n
Additionally, a new privilege has been added to the Human Resource Analyst role, giving users the ability to resolve errors when accessing country lists. Organizations that rely on custom roles should manually add this privilege and assign the appropriate country security profile to guarantee smooth access.<\/p>\n
2. Payroll<\/strong><\/h3>\nPayroll capabilities have been enhanced to better support global operations. Employers can now record Foreign Tax Credit for PAYE on the Statutory Deduction Information card, ensuring accurate compliance for employees working abroad. A dedicated field allows HR teams to enter yearly foreign tax credits that aren\u2019t included in the RPN.<\/p>\n
Another major update is the introduction of a PHI calculation card, enabling both employee and employer contributions for approved or unapproved PHI schemes. Contributions can be set as flat amounts or percentages, and statutory compliance is automatically maintained for PAYE, PRSI, and USC through new elements and classifications.<\/p>\n
3. Absence Management<\/strong><\/h3>\nAbsence tracking is now more precise with two new Database Items (DBIs) for fast formulas, which allow teams to retrieve specific shifts tied to an absence. An additional DBI is available for extracts, with no extra setup required.<\/p>\n
Redwood 25C also improves absence calculations for overnight shifts. When employees miss a full shift that spans midnight, the system now correctly accounts for unpaid breaks, ensuring accurate time-off records.<\/p>\n
4. Performance Management<\/strong><\/h3>\nPerformance Management gets tighter integration with check-ins. Organizations can now link check-in documents with review periods and add competencies from positions, jobs, or talent profiles as discussion points.<\/p>\n
Role-based permissions have also been introduced for check-in templates, allowing managers and employees to take specific actions\u2014such as creating, closing, or reopening a check-in\u2014based on defined policies.<\/p>\n
5. Help Desk<\/strong><\/h3>\nThe Help Desk module introduces a more streamlined experience for agents. Key attributes in the spotlight area can now be edited directly, reducing the need to navigate into detailed pages.<\/p>\n
Agents also gain flexibility when creating requests. Interactions captured from Computer Telephony Integration (CTI)\u2014whether through live chat or call transcripts\u2014can now be converted into service requests instantly, simplifying case management.<\/p>\n
6. Learning<\/strong><\/h3>\nLearning administrators now have greater control with the Manage Activities action, which is extended to both course and offering assignments. In addition, Redwood 25C introduces new configuration options for self-paced learning, letting admins define when learners can reattempt SCORM or HACP content after unsuccessful attempts.<\/p>\n
7. Compensation<\/strong><\/h3>\nRedwood 25C enhances Compensation management by introducing finer control through business rules. HR teams can now specify who has the ability to edit or delete compensation allocations, based on criteria such as plan type, business unit, or role.<\/p>\n
Page headers are also more flexible, allowing organizations to display key details like Person Number, Job Name, or Position Code\u2014helping managers easily identify employees during allocation processes.<\/p>\n
8. Benefits<\/strong><\/h3>\nBenefits administration gains stronger safeguards in this release. The Back Out Life Events process now prevents accidental removal of critical events (like Open or Unrestricted), halting the process if the actual impact exceeds the estimate by more than 5%.<\/p>\n
Additionally, organizations can now choose to hide the annual cost of benefit plans from Redwood enrollment and summary pages by enabling a new configuration setting. This helps ensure compliance and delivers a cleaner, distraction-free employee experience.<\/p>\n
<\/p>\n
Accelerate Your Redwood 25C Adoption with Kovaion<\/strong><\/h2>\n <\/p>\n
A redesigned Reservation Priority feature empowers users to set rules that determine how order lines are reserved based on business-defined priorities. On the updated Sales Order Lines page, users can quickly search, filter, and manage order lines using new attributes\u2014making it easier to apply prioritization logic and improve order fulfillment efficiency.<\/p>\n
3. Procurement<\/strong><\/h4>\nProcurement processes receive a major usability boost. Teams can now split, return, or reassign requisition lines with greater flexibility. It\u2019s also possible to add requisition lines into existing staged documents or pull supplier details from historical purchase orders. Beyond that, requisition lines can now be processed into new negotiations or added to ongoing ones, expanding procurement options beyond the traditional purchase order flow.<\/p>\n
4. Manufacturing<\/strong><\/h4>\nThe Redwood experience in Manufacturing enhances visibility into procurement activities linked to work orders. From the work order details page, users can directly review related requisitions, purchase orders, and receipts for procured items. A new Purchased Items tab is also available\u2014visible for organizations that have enabled direct procurement\u2014providing a more connected and intuitive navigation path within the Redwood UI.<\/p>\n
<\/p>\n
What\u2019s New in Oracle Cloud HCM with the Redwood 25C Release<\/strong><\/h2>\n1. Global Human Resources<\/strong><\/h3>\nThe Redwood experience in Global HR now offers greater flexibility in how employee information is displayed. Page headers can showcase up to four attributes\u2014such as Person Number, Job Name, or Business Title\u2014making it easier to view relevant details at a glance. HR teams can also decide which fields to show and whether labels should appear, ensuring clarity across both individual pages and guided processes.<\/p>\n
Additionally, a new privilege has been added to the Human Resource Analyst role, giving users the ability to resolve errors when accessing country lists. Organizations that rely on custom roles should manually add this privilege and assign the appropriate country security profile to guarantee smooth access.<\/p>\n
2. Payroll<\/strong><\/h3>\nPayroll capabilities have been enhanced to better support global operations. Employers can now record Foreign Tax Credit for PAYE on the Statutory Deduction Information card, ensuring accurate compliance for employees working abroad. A dedicated field allows HR teams to enter yearly foreign tax credits that aren\u2019t included in the RPN.<\/p>\n
Another major update is the introduction of a PHI calculation card, enabling both employee and employer contributions for approved or unapproved PHI schemes. Contributions can be set as flat amounts or percentages, and statutory compliance is automatically maintained for PAYE, PRSI, and USC through new elements and classifications.<\/p>\n
3. Absence Management<\/strong><\/h3>\nAbsence tracking is now more precise with two new Database Items (DBIs) for fast formulas, which allow teams to retrieve specific shifts tied to an absence. An additional DBI is available for extracts, with no extra setup required.<\/p>\n
Redwood 25C also improves absence calculations for overnight shifts. When employees miss a full shift that spans midnight, the system now correctly accounts for unpaid breaks, ensuring accurate time-off records.<\/p>\n
4. Performance Management<\/strong><\/h3>\nPerformance Management gets tighter integration with check-ins. Organizations can now link check-in documents with review periods and add competencies from positions, jobs, or talent profiles as discussion points.<\/p>\n
Role-based permissions have also been introduced for check-in templates, allowing managers and employees to take specific actions\u2014such as creating, closing, or reopening a check-in\u2014based on defined policies.<\/p>\n
5. Help Desk<\/strong><\/h3>\nThe Help Desk module introduces a more streamlined experience for agents. Key attributes in the spotlight area can now be edited directly, reducing the need to navigate into detailed pages.<\/p>\n
Agents also gain flexibility when creating requests. Interactions captured from Computer Telephony Integration (CTI)\u2014whether through live chat or call transcripts\u2014can now be converted into service requests instantly, simplifying case management.<\/p>\n
6. Learning<\/strong><\/h3>\nLearning administrators now have greater control with the Manage Activities action, which is extended to both course and offering assignments. In addition, Redwood 25C introduces new configuration options for self-paced learning, letting admins define when learners can reattempt SCORM or HACP content after unsuccessful attempts.<\/p>\n
7. Compensation<\/strong><\/h3>\nRedwood 25C enhances Compensation management by introducing finer control through business rules. HR teams can now specify who has the ability to edit or delete compensation allocations, based on criteria such as plan type, business unit, or role.<\/p>\n
Page headers are also more flexible, allowing organizations to display key details like Person Number, Job Name, or Position Code\u2014helping managers easily identify employees during allocation processes.<\/p>\n
8. Benefits<\/strong><\/h3>\nBenefits administration gains stronger safeguards in this release. The Back Out Life Events process now prevents accidental removal of critical events (like Open or Unrestricted), halting the process if the actual impact exceeds the estimate by more than 5%.<\/p>\n
Additionally, organizations can now choose to hide the annual cost of benefit plans from Redwood enrollment and summary pages by enabling a new configuration setting. This helps ensure compliance and delivers a cleaner, distraction-free employee experience.<\/p>\n
<\/p>\n
Accelerate Your Redwood 25C Adoption with Kovaion<\/strong><\/h2>\n <\/p>\n
The Redwood experience in Manufacturing enhances visibility into procurement activities linked to work orders. From the work order details page, users can directly review related requisitions, purchase orders, and receipts for procured items. A new Purchased Items tab is also available\u2014visible for organizations that have enabled direct procurement\u2014providing a more connected and intuitive navigation path within the Redwood UI.<\/p>\n
<\/p>\n
What\u2019s New in Oracle Cloud HCM with the Redwood 25C Release<\/strong><\/h2>\n1. Global Human Resources<\/strong><\/h3>\nThe Redwood experience in Global HR now offers greater flexibility in how employee information is displayed. Page headers can showcase up to four attributes\u2014such as Person Number, Job Name, or Business Title\u2014making it easier to view relevant details at a glance. HR teams can also decide which fields to show and whether labels should appear, ensuring clarity across both individual pages and guided processes.<\/p>\n
Additionally, a new privilege has been added to the Human Resource Analyst role, giving users the ability to resolve errors when accessing country lists. Organizations that rely on custom roles should manually add this privilege and assign the appropriate country security profile to guarantee smooth access.<\/p>\n
2. Payroll<\/strong><\/h3>\nPayroll capabilities have been enhanced to better support global operations. Employers can now record Foreign Tax Credit for PAYE on the Statutory Deduction Information card, ensuring accurate compliance for employees working abroad. A dedicated field allows HR teams to enter yearly foreign tax credits that aren\u2019t included in the RPN.<\/p>\n
Another major update is the introduction of a PHI calculation card, enabling both employee and employer contributions for approved or unapproved PHI schemes. Contributions can be set as flat amounts or percentages, and statutory compliance is automatically maintained for PAYE, PRSI, and USC through new elements and classifications.<\/p>\n
3. Absence Management<\/strong><\/h3>\nAbsence tracking is now more precise with two new Database Items (DBIs) for fast formulas, which allow teams to retrieve specific shifts tied to an absence. An additional DBI is available for extracts, with no extra setup required.<\/p>\n
Redwood 25C also improves absence calculations for overnight shifts. When employees miss a full shift that spans midnight, the system now correctly accounts for unpaid breaks, ensuring accurate time-off records.<\/p>\n
4. Performance Management<\/strong><\/h3>\nPerformance Management gets tighter integration with check-ins. Organizations can now link check-in documents with review periods and add competencies from positions, jobs, or talent profiles as discussion points.<\/p>\n
Role-based permissions have also been introduced for check-in templates, allowing managers and employees to take specific actions\u2014such as creating, closing, or reopening a check-in\u2014based on defined policies.<\/p>\n
5. Help Desk<\/strong><\/h3>\nThe Help Desk module introduces a more streamlined experience for agents. Key attributes in the spotlight area can now be edited directly, reducing the need to navigate into detailed pages.<\/p>\n
Agents also gain flexibility when creating requests. Interactions captured from Computer Telephony Integration (CTI)\u2014whether through live chat or call transcripts\u2014can now be converted into service requests instantly, simplifying case management.<\/p>\n
6. Learning<\/strong><\/h3>\nLearning administrators now have greater control with the Manage Activities action, which is extended to both course and offering assignments. In addition, Redwood 25C introduces new configuration options for self-paced learning, letting admins define when learners can reattempt SCORM or HACP content after unsuccessful attempts.<\/p>\n
7. Compensation<\/strong><\/h3>\nRedwood 25C enhances Compensation management by introducing finer control through business rules. HR teams can now specify who has the ability to edit or delete compensation allocations, based on criteria such as plan type, business unit, or role.<\/p>\n
Page headers are also more flexible, allowing organizations to display key details like Person Number, Job Name, or Position Code\u2014helping managers easily identify employees during allocation processes.<\/p>\n
8. Benefits<\/strong><\/h3>\nBenefits administration gains stronger safeguards in this release. The Back Out Life Events process now prevents accidental removal of critical events (like Open or Unrestricted), halting the process if the actual impact exceeds the estimate by more than 5%.<\/p>\n
Additionally, organizations can now choose to hide the annual cost of benefit plans from Redwood enrollment and summary pages by enabling a new configuration setting. This helps ensure compliance and delivers a cleaner, distraction-free employee experience.<\/p>\n
<\/p>\n
Accelerate Your Redwood 25C Adoption with Kovaion<\/strong><\/h2>\n <\/p>\n
The Redwood experience in Global HR now offers greater flexibility in how employee information is displayed. Page headers can showcase up to four attributes\u2014such as Person Number, Job Name, or Business Title\u2014making it easier to view relevant details at a glance. HR teams can also decide which fields to show and whether labels should appear, ensuring clarity across both individual pages and guided processes.<\/p>\n
Additionally, a new privilege has been added to the Human Resource Analyst role, giving users the ability to resolve errors when accessing country lists. Organizations that rely on custom roles should manually add this privilege and assign the appropriate country security profile to guarantee smooth access.<\/p>\n
2. Payroll<\/strong><\/h3>\nPayroll capabilities have been enhanced to better support global operations. Employers can now record Foreign Tax Credit for PAYE on the Statutory Deduction Information card, ensuring accurate compliance for employees working abroad. A dedicated field allows HR teams to enter yearly foreign tax credits that aren\u2019t included in the RPN.<\/p>\n
Another major update is the introduction of a PHI calculation card, enabling both employee and employer contributions for approved or unapproved PHI schemes. Contributions can be set as flat amounts or percentages, and statutory compliance is automatically maintained for PAYE, PRSI, and USC through new elements and classifications.<\/p>\n
3. Absence Management<\/strong><\/h3>\nAbsence tracking is now more precise with two new Database Items (DBIs) for fast formulas, which allow teams to retrieve specific shifts tied to an absence. An additional DBI is available for extracts, with no extra setup required.<\/p>\n
Redwood 25C also improves absence calculations for overnight shifts. When employees miss a full shift that spans midnight, the system now correctly accounts for unpaid breaks, ensuring accurate time-off records.<\/p>\n
4. Performance Management<\/strong><\/h3>\nPerformance Management gets tighter integration with check-ins. Organizations can now link check-in documents with review periods and add competencies from positions, jobs, or talent profiles as discussion points.<\/p>\n
Role-based permissions have also been introduced for check-in templates, allowing managers and employees to take specific actions\u2014such as creating, closing, or reopening a check-in\u2014based on defined policies.<\/p>\n
5. Help Desk<\/strong><\/h3>\nThe Help Desk module introduces a more streamlined experience for agents. Key attributes in the spotlight area can now be edited directly, reducing the need to navigate into detailed pages.<\/p>\n
Agents also gain flexibility when creating requests. Interactions captured from Computer Telephony Integration (CTI)\u2014whether through live chat or call transcripts\u2014can now be converted into service requests instantly, simplifying case management.<\/p>\n
6. Learning<\/strong><\/h3>\nLearning administrators now have greater control with the Manage Activities action, which is extended to both course and offering assignments. In addition, Redwood 25C introduces new configuration options for self-paced learning, letting admins define when learners can reattempt SCORM or HACP content after unsuccessful attempts.<\/p>\n
7. Compensation<\/strong><\/h3>\nRedwood 25C enhances Compensation management by introducing finer control through business rules. HR teams can now specify who has the ability to edit or delete compensation allocations, based on criteria such as plan type, business unit, or role.<\/p>\n
Page headers are also more flexible, allowing organizations to display key details like Person Number, Job Name, or Position Code\u2014helping managers easily identify employees during allocation processes.<\/p>\n
8. Benefits<\/strong><\/h3>\nBenefits administration gains stronger safeguards in this release. The Back Out Life Events process now prevents accidental removal of critical events (like Open or Unrestricted), halting the process if the actual impact exceeds the estimate by more than 5%.<\/p>\n
Additionally, organizations can now choose to hide the annual cost of benefit plans from Redwood enrollment and summary pages by enabling a new configuration setting. This helps ensure compliance and delivers a cleaner, distraction-free employee experience.<\/p>\n
<\/p>\n
Accelerate Your Redwood 25C Adoption with Kovaion<\/strong><\/h2>\n <\/p>\n
Absence tracking is now more precise with two new Database Items (DBIs) for fast formulas, which allow teams to retrieve specific shifts tied to an absence. An additional DBI is available for extracts, with no extra setup required.<\/p>\n
Redwood 25C also improves absence calculations for overnight shifts. When employees miss a full shift that spans midnight, the system now correctly accounts for unpaid breaks, ensuring accurate time-off records.<\/p>\n
4. Performance Management<\/strong><\/h3>\nPerformance Management gets tighter integration with check-ins. Organizations can now link check-in documents with review periods and add competencies from positions, jobs, or talent profiles as discussion points.<\/p>\n
Role-based permissions have also been introduced for check-in templates, allowing managers and employees to take specific actions\u2014such as creating, closing, or reopening a check-in\u2014based on defined policies.<\/p>\n
5. Help Desk<\/strong><\/h3>\nThe Help Desk module introduces a more streamlined experience for agents. Key attributes in the spotlight area can now be edited directly, reducing the need to navigate into detailed pages.<\/p>\n
Agents also gain flexibility when creating requests. Interactions captured from Computer Telephony Integration (CTI)\u2014whether through live chat or call transcripts\u2014can now be converted into service requests instantly, simplifying case management.<\/p>\n
6. Learning<\/strong><\/h3>\nLearning administrators now have greater control with the Manage Activities action, which is extended to both course and offering assignments. In addition, Redwood 25C introduces new configuration options for self-paced learning, letting admins define when learners can reattempt SCORM or HACP content after unsuccessful attempts.<\/p>\n
7. Compensation<\/strong><\/h3>\nRedwood 25C enhances Compensation management by introducing finer control through business rules. HR teams can now specify who has the ability to edit or delete compensation allocations, based on criteria such as plan type, business unit, or role.<\/p>\n
Page headers are also more flexible, allowing organizations to display key details like Person Number, Job Name, or Position Code\u2014helping managers easily identify employees during allocation processes.<\/p>\n
8. Benefits<\/strong><\/h3>\nBenefits administration gains stronger safeguards in this release. The Back Out Life Events process now prevents accidental removal of critical events (like Open or Unrestricted), halting the process if the actual impact exceeds the estimate by more than 5%.<\/p>\n
Additionally, organizations can now choose to hide the annual cost of benefit plans from Redwood enrollment and summary pages by enabling a new configuration setting. This helps ensure compliance and delivers a cleaner, distraction-free employee experience.<\/p>\n
<\/p>\n
Accelerate Your Redwood 25C Adoption with Kovaion<\/strong><\/h2>\n <\/p>\n
The Help Desk module introduces a more streamlined experience for agents. Key attributes in the spotlight area can now be edited directly, reducing the need to navigate into detailed pages.<\/p>\n
Agents also gain flexibility when creating requests. Interactions captured from Computer Telephony Integration (CTI)\u2014whether through live chat or call transcripts\u2014can now be converted into service requests instantly, simplifying case management.<\/p>\n
6. Learning<\/strong><\/h3>\nLearning administrators now have greater control with the Manage Activities action, which is extended to both course and offering assignments. In addition, Redwood 25C introduces new configuration options for self-paced learning, letting admins define when learners can reattempt SCORM or HACP content after unsuccessful attempts.<\/p>\n
7. Compensation<\/strong><\/h3>\nRedwood 25C enhances Compensation management by introducing finer control through business rules. HR teams can now specify who has the ability to edit or delete compensation allocations, based on criteria such as plan type, business unit, or role.<\/p>\n
Page headers are also more flexible, allowing organizations to display key details like Person Number, Job Name, or Position Code\u2014helping managers easily identify employees during allocation processes.<\/p>\n
8. Benefits<\/strong><\/h3>\nBenefits administration gains stronger safeguards in this release. The Back Out Life Events process now prevents accidental removal of critical events (like Open or Unrestricted), halting the process if the actual impact exceeds the estimate by more than 5%.<\/p>\n
Additionally, organizations can now choose to hide the annual cost of benefit plans from Redwood enrollment and summary pages by enabling a new configuration setting. This helps ensure compliance and delivers a cleaner, distraction-free employee experience.<\/p>\n
<\/p>\n
Accelerate Your Redwood 25C Adoption with Kovaion<\/strong><\/h2>\n <\/p>\n
Redwood 25C enhances Compensation management by introducing finer control through business rules. HR teams can now specify who has the ability to edit or delete compensation allocations, based on criteria such as plan type, business unit, or role.<\/p>\n
Page headers are also more flexible, allowing organizations to display key details like Person Number, Job Name, or Position Code\u2014helping managers easily identify employees during allocation processes.<\/p>\n
8. Benefits<\/strong><\/h3>\nBenefits administration gains stronger safeguards in this release. The Back Out Life Events process now prevents accidental removal of critical events (like Open or Unrestricted), halting the process if the actual impact exceeds the estimate by more than 5%.<\/p>\n
Additionally, organizations can now choose to hide the annual cost of benefit plans from Redwood enrollment and summary pages by enabling a new configuration setting. This helps ensure compliance and delivers a cleaner, distraction-free employee experience.<\/p>\n
<\/p>\n
Accelerate Your Redwood 25C Adoption with Kovaion<\/strong><\/h2>\n <\/p>\n
<\/p>\n