{"id":33820,"date":"2026-05-01T06:33:31","date_gmt":"2026-05-01T06:33:31","guid":{"rendered":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/?p=33820"},"modified":"2026-05-01T11:19:25","modified_gmt":"2026-05-01T11:19:25","slug":"view-employee-personal-information-ai-assistance-enhancements","status":"publish","type":"post","link":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/blog\/view-employee-personal-information-ai-assistance-enhancements\/","title":{"rendered":"View Employee Personal Information with AI Assistance Enhancements"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Oracle Fusion HCM continues to expand the use of Artificial Intelligence to simplify HR processes and improve employee and manager experiences. One of the latest innovations is the Personal Information Assistant, an AI-powered digital assistant designed to help users easily view and verify employee personal information through natural language interactions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Built on Oracle\u2019s AI Agent framework and powered by advanced Large Language Models (LLMs), the Personal Information Assistant understands conversational questions and retrieves accurate, role-based information securely. Instead of navigating multiple pages in the application, users can simply ask the assistant questions and receive relevant responses instantly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This enhancement expands the capabilities of the assistant so that not only employees, but also Line Managers and HR Specialists, can access and verify personal information for other employees\u2014while still maintaining strict role-based security controls.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Overview of the Personal Information Assistant<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Personal Information Assistant is created using a preconfigured AI Agent template. Agents created from this template allow authorized users to retrieve personal information for themselves or for other employees within their permitted security scope.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To retrieve information about another employee, the AI agent can search using different identifiers such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Person Number<\/li>\n\n\n\n<li>Display Name<\/li>\n\n\n\n<li>Email Address<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The assistant interprets the user\u2019s request, locates the appropriate employee record, and returns the relevant personal information based on role-based access permissions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Capabilities of the Personal Information Assistant<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">With the Personal Information Assistant, employees, managers, and HR specialists can perform several actions through conversational AI.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>View their own current and future\u2011dated personal information.<\/li>\n\n\n\n<li>View personal information for other employees based on Role-Based Access Control.<\/li>\n\n\n\n<li>Navigate to relevant pages through deep links to view or update personal information.<\/li>\n\n\n\n<li>Access deep links for updating personal information for themselves or other employees, if they have the required security permissions.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The AI assistant provides a secure and efficient way to access HR information without requiring users to manually search through multiple application pages.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Personal Information Available Through the Assistant<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The AI agent can retrieve several categories of employee personal information including:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Biographical Information<br>\u2022 Demographic Information<br>\u2022 Religion<br>\u2022 Ethnicity<br>\u2022 National Identifiers<br>\u2022 Phone<br>\u2022 Email<br>\u2022 Address<br>\u2022 Citizenship<br>\u2022 Driver\u2019s License<br>\u2022 Passport<br>\u2022 Visas and Permits<br>\u2022 Family and Emergency Contacts<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This allows managers and HR teams to quickly verify employee information when needed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Example Questions the AI Agent Can Answer<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Personal Information Assistant supports natural language questions. Some example queries include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What&#8217;s the work email address for Employee_Name?<\/li>\n\n\n\n<li>I want to update my emergency contacts.<\/li>\n\n\n\n<li>What&#8217;s the last name, first name, and title for person_number?<\/li>\n\n\n\n<li>I need to update the phone number for the person with email address xyz@abcxyz.oracle.com.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The AI assistant interprets these requests and retrieves the required information or provides a direct link to update the information where applicable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Example Scenario<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In a typical scenario, an organization creates an AI Agent called Personal Information Assistant 26A from the preconfigured template.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">First, a Line Manager asks the assistant for emergency contact details for a team member named Sam Evans. The agent searches using the employee\u2019s display name and retrieves the available details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Next, the manager requests to update the address for another employee and provides the email address. The agent locates the employee using the email identifier and provides a deep link to the page where the address can be updated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Finally, the manager asks about their own passport expiration date. The assistant retrieves the information and provides the relevant passport expiry details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This conversational interaction significantly improves efficiency and accessibility for HR-related tasks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Business Benefits<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">1)Enhanced User Experience:<br>Managers and employees can access personal information quickly using natural language queries.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2)Improved Efficiency:<br>HR teams and managers can verify employee details instantly without navigating multiple application pages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3)Secure Data Access:<br>Role-Based Access Control ensures users can only view the information they are authorized to access.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4)Faster HR Processes:<br>Deep links provided by the AI assistant allow users to quickly navigate to the relevant pages to update personal information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5)Reduced Administrative Effort:<br>By enabling self-service access to employee information, organizations reduce the dependency on HR teams for routine verification tasks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Steps to Enable and Configure<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To use the Personal Information Assistant, certain configurations must be completed in the Oracle Fusion environment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step-1: Enable Required Profile Option<br>Set the profile option:<br>ORA_ASE_SAS_INTEGRATION_ENABLED to Yes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step-2: Grant Required Permissions<br>Enable permission groups and ensure the required roles have access to AI Agent Studio.<br>Create Custom Role to access Ai Agent Studio<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Create a custom Job role<br>Go to\u00a0Navigator\u00a0>\u00a0Tools\u00a0>\u00a0Security Console, and create a new custom job role.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"526\" height=\"326\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture1-10.png\" alt=\"\" class=\"wp-image-33821\" srcset=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture1-10.png 526w, https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture1-10-300x186.png 300w\" sizes=\"auto, (max-width: 526px) 100vw, 526px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Note: Make sure to enable permission groups.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2.On the Role Hierarchy page, open the Roles and Permission Groups tab and add these duty roles:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\n<ol class=\"wp-block-list\">\n<li>Fai Genai Agent CX Administrator Duty (ORA_DR_FAI_GENERATIVE_AI_AGENT_CX_ADMINISTRATOR_DUTY)<\/li>\n\n\n\n<li>Fai Genai Agent FIN Administrator Duty (ORA_DR_FAI_GENERATIVE_AI_AGENT_FIN_ADMINISTRATOR_DUTY)<\/li>\n\n\n\n<li>Fai Genai Agent GRC Administrator Duty (ORA_DR_FAI_GENERATIVE_AI_AGENT_GRC_ADMINISTRATOR_DUTY)<\/li>\n\n\n\n<li>Fai Genai Agent HCM Administrator Duty (ORA_DR_FAI_GENERATIVE_AI_AGENT_HCM_ADMINISTRATOR_DUTY)<\/li>\n\n\n\n<li>Fai Genai Agent PRC Administrator Duty (ORA_DR_FAI_GENERATIVE_AI_AGENT_PRC_ADMINISTRATOR_DUTY)<\/li>\n\n\n\n<li>Fai Genai Agent PRJ Administrator Duty (ORA_DR_FAI_GENERATIVE_AI_AGENT_PRJ_ADMINISTRATOR_DUTY)<\/li>\n\n\n\n<li>Fai Genai Agent PSC Administrator Duty (ORA_DR_FAI_GENERATIVE_AI_AGENT_PSC_ADMINISTRATOR_DUTY)<\/li>\n\n\n\n<li>Fai Genai Agent SCM Administrator Duty (ORA_DR_FAI_GENERATIVE_AI_AGENT_SCM_ADMINISTRATOR_DUTY)<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"606\" height=\"210\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture2-13.png\" alt=\"\" class=\"wp-image-33822\" srcset=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture2-13.png 606w, https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture2-13-300x104.png 300w\" sizes=\"auto, (max-width: 606px) 100vw, 606px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3.Open the Roles and Privileges tab and add the Manage All Intelligent Agents (ORA_FAI_MANAGE_ALL_AI_AGENTS) role.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"606\" height=\"110\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture3-13.png\" alt=\"\" class=\"wp-image-33823\" srcset=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture3-13.png 606w, https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture3-13-300x54.png 300w\" sizes=\"auto, (max-width: 606px) 100vw, 606px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">4. Save the custom role and assign it to users who want access.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">5. Assign this role to the Admin Account to configure AI Agents.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Step-3 : Create the AI Agent<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Personal Information Assistant is available as a preconfigured template. You must create your own agent by copying this template.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Navigation : My Client Group &gt; Show More &gt; AI Agent Studio<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Search <strong>Personal Information Assistance<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"253\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture4-11.png\" alt=\"\" class=\"wp-image-33824\" srcset=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture4-11.png 576w, https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture4-11-300x132.png 300w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Step-4 : Copy Template<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"253\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture5-10.png\" alt=\"\" class=\"wp-image-33825\" srcset=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture5-10.png 576w, https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture5-10-300x132.png 300w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Step-5: Copy Template<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"267\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture6-7.png\" alt=\"\" class=\"wp-image-33826\" srcset=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture6-7.png 576w, https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture6-7-300x139.png 300w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Step-6: Publish the Agent<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once the configuration is complete, publish the agent so authorized users can access it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"238\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture7-6.png\" alt=\"\" class=\"wp-image-33827\" srcset=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture7-6.png 576w, https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture7-6-300x124.png 300w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Step-7: Click Run<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"227\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture8-7.png\" alt=\"\" class=\"wp-image-33828\" srcset=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture8-7.png 576w, https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture8-7-300x118.png 300w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Step-8: In the agent search, any employee\u2019s emergency contacts<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"485\" src=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture9-4.png\" alt=\"\" class=\"wp-image-33829\" srcset=\"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture9-4.png 576w, https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-content\/uploads\/2026\/05\/Picture9-4-300x253.png 300w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Personal Information Assistant represents a significant step forward in Oracle Fusion HCM\u2019s AI-driven capabilities. By enabling conversational access to employee personal information, organizations can simplify HR interactions and improve productivity for employees, managers, and HR teams.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With built-in security controls, intelligent search capabilities, and direct navigation links, the assistant helps users access and verify important personal details quickly and efficiently. As Oracle continues to enhance AI integration across the HCM platform, tools like the Personal Information Assistant demonstrate how AI can transform HR processes and deliver a smarter, more user-friendly experience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Oracle Fusion HCM continues to expand the use of Artificial Intelligence to simplify HR processes and improve employee and manager experiences. One of the latest innovations is the Personal Information Assistant, an AI-powered digital assistant designed to help users easily view and verify employee personal information through natural language interactions. Built on Oracle\u2019s AI [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":33830,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[18],"tags":[],"class_list":["post-33820","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-oracle-hcm"],"acf":[],"_links":{"self":[{"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/posts\/33820","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/comments?post=33820"}],"version-history":[{"count":1,"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/posts\/33820\/revisions"}],"predecessor-version":[{"id":33831,"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/posts\/33820\/revisions\/33831"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/media\/33830"}],"wp:attachment":[{"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/media?parent=33820"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/categories?post=33820"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stage.kovaionplay.com\/stage-kovaion\/wp-json\/wp\/v2\/tags?post=33820"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}